how do we change set top box details of Digicard No. and Set Top Box No.?

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asked Jul 27, 2016 by Murali
how do we change set top box details of Digicard No. and Set Top Box No.?
commented Aug 15, 2016 by Jenilia
I did not really get your question.
Set-top-box generally, means a STB (the box) and a smartcard (digi-card). So, when you change both of them, it means, you are completely changing the Set-top-box.

Are you trying to upgrading to HD / HD PVR and you don't want to use the old set-top-box and you don't want to pay the installation fee of the new Set-top-box?

If that is the case,  I really double TataSky would allow you changing that without paying-installation fee. However, if you escalate the call to Senior level, it can be done. (In my account, I have two in-active boxs (One SD, one SD PVR) and one active box (HD PVR). I did not pay installation feel when I upgraded to HD PVR box.
commented 11 months ago by rams (814 points)
I guess, you should call-up customer care and explain your problem why you want to do this.

1 Answer

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answered 10 months ago by rams (814 points)
Call this TataSky Toll free number 1800 208 6633 and request them for the change that you need. Preferably, call from the registered phone number. It doesn't matter it is a mobile phone or a landline.

I earlier merged (by calling that number) two different Tata Sky set-top-boxes of mine into a single account for the sake of convenience.
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